Profile for Leadership Success
Competent leadership at all levels is the foundation of your company’s success. To achieve your business goals, your leaders require management development and leadership training to develop the key skills and behaviors needed. (Expand the headers and bullets below for a list of the competencies for success and Wilson Learning's related content.)
First-Level Managers
- First-Level Managers who can engage employees, communicate direction, develop and coach for high performance, and ensure key performance goals are met at the work team and departmental level.
- Recruit and select the right people
| Programs & Services |
Description |
| Interviewing for Selection |
One-day program that offers leaders behavioral interviewing skills that have been proven to dramatically enhance an organization's employees selection process. |
| BASIS Report for Selection |
As a key component in your overall selection process, the BASIS Report evaluates a candidate’s potential for being a successful hire for the job and for your organization. |
- Engage and motivate employees
- Set team and individual goals and coach effectively for high performance
| Programs & Services |
Description |
| Setting Goals for Success |
Half-day module explores proven goal-setting processes, best practices for linking goals to strategy execution, and the importance of setting goals that address both performance and fulfillment considerations. |
| Coaching for Performance |
Helps individuals and organizations integrate new skills into daily behavior. Experienced, certified coaches work with individuals and organizations to ensure that leadership development investment yields expected results. |
- Manage for individual growth and development
| Programs & Services |
Description |
| Managing Human Performance |
Provides a systematic leadership development approach to effectively manage the performance of individual employees. This leadership program teaches skills in setting objectives, observing and documenting performance, coaching, conducting performance reviews, and planning for employee development. |
| Coaching for Performance |
Helps individuals and organizations integrate new skills into daily behavior. Experienced, certified coaches work with individuals and organizations to ensure that leadership development investment yields expected results. |
| Reviewing Performance |
Half-day module offers managers invaluable insights into what constitutes an effective employee performance review and how to make the review process beneficial for both managers and employees. |
- Effectively problem-solve
| Programs & Services |
Description |
| Problem Solving |
One-day module teaches leaders a process for effective problem solving. Participants will learn a six-step problem-solving process and gain the skills necessary to recognize and overcome barriers to problem solving. |
- Communicate with employees and management
| Programs & Services |
Description |
| Communicating with Purpose |
Half-day module provides the skills that facilitate and promote good communication in business. Participants explore common obstacles to effective business communication and examine a proven model for facilitating it. |
- Effective team leadership
| Programs & Services |
Description |
| Meeting Leadership Challenges |
Half-day module helps managers learn how to shift their attention away from output and toward creating optimal conditions in three key leadership action areas. |
- Adapt to and communicate with a variety of interpersonal styles
| Programs & Services |
Description |
| Working Styles |
One-day module based on the Social Styles model helps managers understand how to adapt their behavior to communicate better and improve teamwork and cooperation. |
| Managing Styles in Conflict |
Half-day module helps leaders understand the nature of conflict in an organization and typical behavioral responses to it. They learn indispensable techniques and skills for achieving a collaborative, win-win approach to conflict. |
- Evaluate / measure outcomes to ensure effectiveness of coaching and performance improvement initiatives
| Programs & Services |
Description |
| Impact Evaluation |
A flexible evaluation process of the development effort. It involves short surveys of participants and their managers and may involve win/loss reviews, manager interviews, business metrics, and “best practice” sessions. |
Mid-Level Managers
- Mid-Level Managers who can provide direction for their business unit, drive improvements in productivity, and communicate effectively with upper management and across functional and global boundaries.
- Recruit and select the right people
| Programs & Services |
Description |
| Interviewing for Selection |
One-day module that offers leaders behavioral interviewing skills that have been proven to dramatically enhance an organization’s employee selection process. |
| BASIS Report for Selection |
As a key component in your overall selection process, the BASIS Report evaluates a candidate’s potential for being a successful hire for the job and for your organization. |
- Know your leadership strengths and priority leadership needs
| Programs & Services |
Description |
| Leader Navigator |
This 360-degree feedback process is for leaders at all levels. It evaluates the leadership skills a successful leader needs. |
| Leadership Forecast Series |
Provides important insight about the behavioral tendencies and motivational drivers that can either enhance or inhibit a leader's potential for success. |
- Set challenging goals and lead strategic execution
| Programs & Services |
Description |
| The Leader Manager |
Provides a framework and skills for a leader to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. |
- Manage change effectively
| Programs & Services |
Description |
| Leading in Challenging Times |
Helps leaders understand their role in implementing business strategy, and helps them execute strategy during times of change, take charge of the change process, and refocus people’s energy to move positively through change. |
- Lead innovation and continuous improvement
| Programs & Services |
Description |
| Leading for Growth |
Draws on the work of David Bradford and Allan Cohen, authors of Power Up, to help managers develop leadership skills and create high-performing work groups with high levels of alignment, commitment, and common purpose. |
| Innovation in Action |
Offers ways of defining and then removing the barriers to creativity on both the individual and organizational levels. Participants learn about Innovation Styles and Innovation Tools that help expand thinking and creativity. |
- Effectively lead cross-functional and virtual teams
| Programs & Services |
Description |
| Creating Team Mastery |
This business leadership skills course helps leaders create a high-performance and fulfilling response to increasing challenges that teams face today. |
- Build sustainable relationships and work collaboratively across organizational and global boundaries
| Programs & Services |
Description |
| Building Relationship Versatility |
Building Relationship Versatility is an update of Wilson Learning’s highly successful Social Style™ Series. It provides participants with results-oriented versatility skills that help them improve their ability to work effectively with others. Participants develop leadership skills, and learn how to build productive relationships, handle conflict, and create more productive teams. |
| Global Awareness |
Designed to help global staff understand the effect of five cross-cultural dimensions of business interaction: Task & Relationship, Power Distance, Uncertainty Avoidance, Individualism/Collectivism, and Context Communication. |
- Negotiate with management, peers, and internal and external customers to achieve objectives
| Programs & Services |
Description |
| Negotiating to Yes |
Provides leaders and professionals with personal influence and negotiation skills. This course is based on the best-selling work of Dr. William Ury of the Harvard Negotiation Team. This leadership course builds skills in questioning, listening, problem solving, persuading, strategizing, and countering the unfair tactics used by others. |
- Manage, coach, and develop talent
| Programs & Services |
Description |
| Coaching for Performance |
Helps individuals and organizations integrate new skills into daily behavior. Experienced, certified coaches work with individuals and organizations to ensure that leadership development investment yields expected results. |
- Create a culture of employee engagement
| Programs & Services |
Description |
| The Leader Manager |
Provides a framework and skills for a leader to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. |
- Make effective decisions and manage risk
| Programs & Services |
Description |
| Taking Smart Risks |
During this half-day leadership development program, leaders explore a process for making sound risk decisions. They learn how to use the Risk Analysis Cycle and understand the Risk Protection Strategy for ensuring the success of risks. |
- Evaluate / measure outcomes to ensure effectiveness of coaching and performance improvement initiatives
| Programs & Services |
Description |
| Impact Evaluation |
A flexible evaluation process of the development effort. It involves short surveys of participants and their managers and may involve win/loss reviews, manager interviews, business metrics, and “best practice” sessions. |
Executive Leaders
- Executive Leaders who can set strategic direction; understand the complexities of the business and competitive environment, collaborate with peers within and outside of the company, and lead organizational change.
- Assess team competencies and areas of development
| Programs & Services |
Description |
| Leader Navigator |
This 360-degree feedback process is for leaders at all levels. It evaluates the leadership skills a successful leader needs. |
| Leadership Forecast Series |
Provides important insight about the behavioral tendencies and motivational drivers that can either enhance or inhibit a leader's potential for success. |
- Know your leadership strengths and requirements for being a resilient leader
| Programs & Services |
Description |
| Leading from Within |
Helps leaders increase their leadership effectiveness capabilities by identifying gaps between their beliefs and actions. The course provides the processes and tools to lead from personal reference points, such as purpose and values, and develops leadership skills that advance personal capacity. |
| Leader Navigator |
This 360-degree feedback process is for leaders at all levels. It evaluates the leadership skills a successful leader needs. |
| Leadership Forecast Series |
Provides important insight about the behavioral tendencies and motivational drivers that can either enhance or inhibit a leader's potential for success. |
- Set strategic direction and successfully lead strategy execution
| Programs & Services |
Description |
| The Leader Manager |
Provides a framework and skills for a leader to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. |
| Strategic Focusing Workshop™ |
In these strategic leadership consulting sessions, a Wilson Learning consultant helps senior managers of an organization determine the vision, direction and critical success factors for an important transformation. |
- Lead organizational change
| Programs & Services |
Description |
| Leading in Challenging Times |
Helps leaders understand their role in implementing business strategy, and helps them execute strategy during times of change, take charge of the change process, and refocus people’s energy to move positively through change. |
| Leading for Growth |
Draws on the work of David Bradford and Allan Cohen, authors of Power Up, to help managers develop leadership skills and create high-performing work groups with high levels of alignment, commitment, and common purpose. |
- Collaborate across organizational and global boundaries
| Programs & Services |
Description |
| Global Awareness |
Designed to help global staff understand the effect of five cross-cultural dimensions of business interaction: Task & Relationship, Power Distance, Uncertainty Avoidance, Individualism/Collectivism, and Context Communication. |
| Negotiating to Yes |
Provides leaders and professionals with personal influence and negotiation skills. This course is based on the best-selling work of Dr. William Ury of the Harvard Negotiation Team. This leadership course builds skills in questioning, listening, problem solving, persuading, strategizing, and countering the unfair tactics used by others. |
- Anticipate and manage enterprise-level risk
| Programs & Services |
Description |
| Situational Judgment Test |
Used to identify how existing (or potential) employees will respond to work-related situations. It uses questions based on highly relevant work situations to provide a method for employers to effectively and efficiently assess employee decision-making. |
- Lead from a sense of purpose and values
| Programs & Services |
Description |
| Leading from Within |
Helps leaders increase their leadership effectiveness capabilities by identifying gaps between their beliefs and actions. The course provides the processes and tools to lead from personal reference points, such as purpose and values, and develops leadership skills that advance personal capacity. |
- Evaluate / measure outcomes to ensure effectiveness of coaching and performance improvement initiatives
| Programs & Services |
Description |
| Impact Evaluation |
A flexible evaluation process of the development effort. It involves short surveys of participants and their managers and may involve win/loss reviews, manager interviews, business metrics, and “best practice” sessions. |
Resources for Achieving Leadership Success
Wilson Learning is a global leader in leadership development, management training, and performance improvement. We specialize in helping leaders at all levels understand and prepare for the multiple roles required in today’s complex business environment.
Our comprehensive training and development approach includes proven research-based programs, innovative custom solutions and contemporary technology to enhance, reinforce, and follow-up on training experiences.
As you evaluate leadership performance at all levels of your organization, you need to determine how well your leaders are prepared for meeting current business challenges. This includes managing change, leading virtual teams, working across boundaries, keeping the workforce engaged, and executing company strategy for success.
To assess your leadership development efforts and leadership team’s readiness, ask yourself these key questions:
Leadership Development articles and papers